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Career Opportunities

The Alchin Long Group culture is based on value creation. What differentiates us is a unique combination of a caring and performance-oriented culture in everything we do. Developing our people and growing our company go hand in hand for us to achieve success.
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Technical Sales Representative


  • Great career opportunity – industry leading products!
  • Be part of a culture that encourages innovation and initiative.
  • Be part of a friendly work environment with an excellent team culture.

The Alchin & Long Group, is the largest privately owned window and door hardware manufacturer in Australia and as a member you will represent leading brands such as Doric, and Cowdroy. 

As an Australian family owned business, we operate a number of iconic and best loved brands to numerous markets. We’ve got a reputation for doing great things for our customers. Our purpose is to create innovative solutions through a culture of empowerment that delivers financial and personal growth and we need a New Technical Sales Representative who reflects this purpose.

This sales person will be responsible for the territory from Cairns to Mackay based in Townsville the successful applicant will report to the Northern Regional Manager in QLD.

The key responsibilities of this rewarding new role will include:

  • Successful management and development of allocated territory,
  • Call segments will include aluminium and timber window fabricators, cabinet makers, glaziers, maintenance companies, hardware distributors and all product associated markets
  • Meeting and exceeding sales objectives and K.P.I’s,
  • Building and maintaining relationships with customers,
  • Timely and accurate reporting, and
  • The ability to work autonomously. (The position will include country travel and interstate travel monthly).

A positive attitude and commitment to the role are key ingredients to be successful in this new career.

Applicants will need to be results driven and a strong team player, who will be relied upon to follow through on commitments.

Knowledge of the aluminium window and door industry and/or the timber joinery industry would be an advantage but is not essential, as extensive product training will be provided to the successful applicant.

Closing date for Applications is Friday, November 19th 2018.

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Customer Service Representative (Maternity Leave)


Customer Service Representative – Maternity Leave position 

  • Be part of a culture that encourages innovation and initiative
  • Be part of a friendly work environment with excellent benefits
  • Training and development opportunities

The Alchin Long Group has a great opportunity for a customer service representative to join our team as a Maternity leave position for 6 to 8 months.

As an Australian family owned business, we operate a number of iconic and best loved brands in numerous markets. We’ve got a reputation for doing great things for our customers. Our purpose is to create innovative solutions through a culture of empowerment and we need a confident team member who reflects our purpose.

The opportunity

As a customer service representative, you will provide a thorough customer service experience by effectively managing any issues and resolving queries as the first point of contact.  Processing customers’ orders and providing confirmation in a timely manner.  You will build strong relationships with customers and have a proactive approach to problem solving, a helpful friendly manner and be someone who genuinely likes being on the phone and assisting people.

What you’ll need to succeed

We are ideally looking for candidates that possess the following;

  • 2-3 years’ experience in a similar role
  • Flexible to work a rotating shift, Mon – Fri 8:00am – 5:00pm
  • Excellent written and verbal communication skills
  • Excellent organisational and time management skills
  • Excellent and confident customer service skills
  • Ability to multi-task, manage competing priorities and meet agreed timeframes
  • Ability to work both collaboratively as part of a team and independently
  • A flexible and self-motivated attitude
  • Knowledge of the Window and Door Industry and/or Timber & Joinery Industry would be beneficial

How to apply?

To secure this role within an organisation that prides itself on diverse career opportunities, apply now or please submit your confidential resume and cover letter to recruitment@alchinlong.com

Please ensure your cover letter addressees your suitability for the role in relation to the skills, experience and attributes listed above. Closing date 16 November 2018.

No agencies please.

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Customer Service Representative – Cowdroy


Customer Service Representative – Cowdroy

  • Be part of a culture that encourages innovation and initiative
  • Be part of a friendly work environment with excellent benefits
  • Training and development opportunities

The opportunity

We are seeking an experienced Customer Service Representative to join our Cowdroy team and provide exceptional service and support to our customers.

As an Australian family owned business, we operate a number of iconic and best loved brands to numerous markets. We’ve got a reputation for doing great things for our customers.  Our purpose is to create innovative solutions through a culture of empowerment and we need a customer service representative who reflects our purpose.

Your purpose

As a customer service representative, you will provide a thorough customer service experience by effectively managing any issues and resolving queries as the first point of contact.  Processing customer orders and providing confirmation in a timely manner.  You will build strong relationships with customers and have a proactive approach to problem solving, a helpful and friendly manner and be someone who genuinely loves being on the phone. 

What you will need to succeed

We are ideally looking for a candidate that possesses the following;

  • 2-3 years’ experience in a similar role
  • Excellent written and verbal communication skills
  • Excellent organisational and time management skills
  • Exceptional customer service skills
  • Ability to multi-task, manage competing priorities and meet agreed timeframes
  • Ability to work both collaboratively as part of a team and independently
  • A flexible and self-motivated attitude
  • Knowledge of the Window and Door industry and/or Timber & Joinery industry would be beneficial but not essential as training will be provided.
  • Attention to detail

This is a great opportunity for a true customer service professional to join a large globally recognised company.

How to apply?

To secure this role within an organisation that prides itself on diverse career opportunities, apply now or please submit your confidential resume and cover letter to recruitment@alchinlong.com

Application close 19 November 2018

No agencies please

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Senior Industrial Designer


  • Great team environment.
  • Culture that encourages initiative and innovation.
  • Onsite parking.

Senior Industrial Designer

We are seeking an energetic, enthusiastic and creative Senior Industrial Designer who is both a team player and results driven.  The successful person will be responsible for designing and further developing design concepts.

Who are we?

As an Australian family owned business, we operate a number of iconic and best loved brands in numerous markets.  We’ve got a reputation for doing great things for our customers.  Our purpose is to create innovative solutions through a culture of empowerment and we need a confident team member who reflects our purpose.

Who are you?

You will be a results oriented individual with a hands-on approach and strong technical knowledge; operating with a high level of structure, energy and autonomy.  You have a passion for innovation, new product development and launching new products to the market.   You are a hardworking individual who is able to perform consistently to a very high standard with exceptional attention to detail.  You will need to be able to work both autonomously and part of a team, as well as have a desire to learn and develop your skills.

The role

The successful candidate will need to have completed a degree in Industrial Design with a minimum of 4-10 years relevant experience. The candidate will be provided with on the job training for tooling design, materials technology and manufacturing processes. We are looking for a candidate who is highly self-motivated, has excellent communication skills and enjoys a challenge. Ideally the successful candidate will have experience with SolidWorks while experience in Photoshop, Illustrator, KeyShot and Open Source Programming is also welcomed.

To be considered for this role you should have:

  • Relevant tertiary qualifications in design.
  • Minimum 4+ years in a design role.
  • Sound knowledge and experience using SolidWorks or equivalent CAD.
  • Experience using Photoshop, Illustrator, KeyShot and Open Source Programming would be advantageous.
  • Experience in design for manufacture with a strong understanding of associated costs.
  • Ability to understand & follow project design briefs with related costing analysis.

In return, we will be rewarding you with an attractive salary package and a supportive team environment.

Sound interesting? Apply now via the link or email recruitment@alchinlong.com with your up to cover letter and resume.

About us

Established in 1969, the Alchin Long Group is the parent company of leading global hardware brands Doric, Cowdroy, Colonial Castings, Azuma and Australian-based Lock & Roll.